Account deletion
Request account and workspace deletion
The workspace Owner can start a verified deletion request in KnownStock or contact info@knownstock.com from the account email address.
21-day free trial. No credit card required.
How to request deletion
Sign in as the workspace Owner, open Plan & billing and choose Request account deletion. Re-enter the Owner password, confirm that any required export has been downloaded and submit the request. If sign-in is unavailable, email info@knownstock.com from the account address and identify the workspace without sending passwords or customer records.
What the request covers
A verified request covers the Owner account, workspace memberships and active personal and operational workspace data. KnownStock will explain any narrow information that must be retained for contract, law, security, fraud prevention or a dispute before completing the request.
Processing and residual copies
KnownStock acknowledges and verifies the request before destructive processing. Deleted or irreversibly anonymized active data may remain temporarily in protected backups until the documented daily, weekly and monthly backup windows expire.
Subscription and Paddle
Ending a KnownStock subscription and deleting a workspace are separate actions. Paddle remains an independent controller for buyer checkout and payment records; its own privacy and retention terms apply to information processed by Paddle.