Help
Start with the public manual and the facts on screen
KnownStock exposes document status, ledger watermark and stable error codes so a problem can be described without sharing secrets.
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Use the manual by workflow
Open the sections for purchasing, sales, transfers, counts, production, members or billing. Each explains what changes inventory and what remains a draft.
Collect safe context
Record the page, action, visible error code, document public reference and approximate time. Never send passwords, session cookies, activation tokens, Paddle secrets or raw customer data.
Configured support channel
A live support commitment or contact channel is shown only when a real HTTPS support destination is configured. This build does not invent an email address or response time.